Terms of Service

SURPRiZE U ("we", "us", "our") respects and is committed to protecting your personal privacy and complying with the requirements under the Personal Data (Privacy) Ordinance (Cap. 486). To this end, we will ensure that our employees adhere to the strictest standards of security and confidentiality.

This Privacy Policy covers how the SURPRiZE U platform (collectively referred to as "SURPRiZE U" or "we") collects, uses, manages and protects the personal data we may collect from or about you ("Personal Data"). This Privacy Policy applies to all individuals whose personal data is processed by SURPRiZE U (collectively referred to as "we", "us" or "our") including the digital media platforms and social media platforms associated with SURPRiZE U, as a controller or processor.

By using this website, submitting information, or using any of our products and/or services, you agree to and accept the terms and practices outlined in this Privacy Policy. If you do not agree or accept this Privacy Policy, please do not use this Website, provide information to us, or use our products and/or services.

1. Preface

This Privacy Policy is intended to more clearly explain in written form how we collect and use your personal information. This Privacy Policy is a binding contract and you must agree to it to the same extent as you agree to our Terms of Use in order to use our Services.

2. Your Agreement

SURPRiZE U website www.surprizeu.hk and/or SURPRiZE U application (the website, its portals and pages collectively referred to as the “SURPRiZE U Platform”). Please read the terms (these "Terms of Use") carefully before using SURPRiZE U and the services (the "Services") provided by SURPRiZE U or third-party operators (the "Operators") through the SURPRiZE U platform. By accessing SURPRiZE U, you agree to and accept these Terms of Use.

SURPRiZE U is primarily designed for people visiting Hong Kong. Therefore, we cannot guarantee that SURPRiZE U or its information complies with the laws or regulations of other countries or is appropriate for use in other locations. You are fully responsible for the use of SURPRiZE U by any person who uses your computer and you must ensure that any such person complies with these Terms of Use.

3. Changes to the Terms of Use

SURPRiZE U may modify or update these Terms of Use at any time and from time to time at its absolute discretion without prior notice. You should periodically review the most recent version of the Terms of Use to be bound by these terms. If SURPRiZE U modifies or updates these Terms of Use, SURPRiZE U will post the changes or amendments on this page and indicate at the bottom of this page the date these Terms of Use were last revised.

If you continue to use the SURPRiZE U platform after such changes, it will mean that you agree and accept the revised Terms of Use. If you do not agree to any amendments to these Terms of Use, please immediately stop using or accessing the SURPRiZE U platform and services.

4. Login and use of services

The SURPRiZE U platform, domain name (www.surprizeu.hk), subdomains, technical functions, information content and application services or related services provided by SURPRiZE U from time to time are all owned and operated by SURPRiZE U .

Subject to the provisions of these Terms of Use, SURPRiZE U may provide services on its own or on behalf of other operators, and such services are more fully described on the SURPRiZE U platform. The services you select on the SURPRiZE U platform are for your personal use only and may not be provided to any third party for use or for any benefit.

5. Intellectual Property Rights

All intellectual property rights relating to the SURPRiZE U Platform belong to SURPRiZE U or have been licensed to SURPRiZE U for use in connection with the SURPRiZE U Platform. Pursuant to applicable copyright laws, international conventions and other relevant intellectual property laws, the SURPRiZE U platform, services and content are collective works and/or compilations and should be protected by copyright and other intellectual property laws.

You may not modify, publish, transmit, participate in the transfer or sale, reproduce, or create derivative works based on any content, software, information or services on the SURPRiZE U platform, in whole or in part.

6. User Responsibilities

When using the SURPRiZE U Platform, you agree not to:

  • Infringe the rights of any other person (including but not limited to intellectual property rights, privacy and publicity rights);
  • Upload, transmit or otherwise distribute any unlawful, harmful, libellous or indecent content;
  • Perform any unauthorized commercial activities;
  • Attempt to interfere with the normal operation of the SURPRiZE U platform.

We reserve the right to take appropriate action for violation of the above terms, including but not limited to suspending or terminating your access to the services.

7. Information Collection and Use

We may collect your personal data in order to provide better service. Please see our Privacy Policy to understand how we handle your information.

8. Third-party links

The SURPRiZE U Platform may contain links to other websites. These websites are operated by third parties and we are not responsible for their content or operations. You should read the terms and policies of such websites carefully.

9. Disclaimer

SURPRiZE U platform and all content and services provided therein are provided on an "as is" and "as available" basis. We make no warranties, express or implied, as to its accuracy, reliability or suitability.

To the maximum extent permitted by law, we shall not be liable for any direct, indirect or incidental damages arising out of the use of the SURPRiZE U platform or the inability to use its services.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SURPRiZE U AND ITS AFFILIATES, EMPLOYEES, AGENTS, PARTNERS OR SUPPLIERS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, We are not responsible for any data loss or other intangible losses.

In addition, our total liability is limited to the amounts you paid to us in the six months prior to the event to which the claim relates.

11. Modification and Termination

We reserve the right to modify or discontinue the SURPRiZE U Platform, or any part thereof, at any time without prior notice. If we terminate your right to use the Site, you agree that we will not be liable to you or any third party.

The modified terms will take effect immediately after we post them on the Platform. We recommend that you check regularly to understand the latest version.

12. Intellectual Property

All content on the SURPRiZE U platform, including but not limited to text, images, logos, designs and software, are protected by relevant laws and are the property of SURPRiZE U or its licensors.

You may not use, reproduce or distribute such content in any form without our prior written consent.

13. Applicable Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any disputes arising out of or in connection with these Terms shall first be settled through friendly negotiation. If the negotiation fails, both parties agree to submit the dispute to the jurisdiction of the courts of Hong Kong.

14. Integrity and divisibility

These Terms constitute the entire agreement between you and SURPRiZE U and supersede any prior oral or written agreements.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

15. Third-party links

The SURPRiZE U Platform may contain links to third-party websites or services. We are not responsible for the content or actions of those sites or services and you use these links at your own risk.

We recommend that you carefully read the terms and privacy policies of any third-party websites.

16. Notice and Contact

If you have any questions, comments or feedback regarding these Terms, please contact us at:

All notices will be sent via the email address or other contact information you provide and will be deemed to have been delivered.

17. Force Majeure

We are not liable for any delay or failure to perform our obligations due to force majeure events (including but not limited to natural disasters, government actions, network outages).

In this case, we will endeavor to notify you and minimize the impact on service.

18. Advertising and Promotion

We may provide you with promotional information from time to time via email or notifications within the Platform. If you wish to cancel your subscription, please use the options we provide to do so.

We are not responsible for the accuracy or legality of any third-party advertising content served through our platform.

19. User Responsibilities

You promise to comply with all applicable laws when using the SURPRiZE U Platform and not to engage in any activities that are illegal, fraudulent or infringe upon the rights of others.

You are fully responsible for all consequences resulting from improper use.

20. Photography Assistance

Photography is not included in the services we provide. If on-site circumstances and time permit, we may, at our discretion, assist customers in taking photographs. However, photography assistance may not always be available and is not guaranteed.

21. Changes to Terms

We reserve the right to modify these Terms at any time by posting the revised version on the Platform. If you continue to use our services after any revisions, you will be deemed to have accepted the new terms.

22. Other Terms

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

The headings in these Terms are for convenience only and shall not affect the interpretation or application of any provision.